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Terms and conditions


Reservations are available through our website, email (, phone (+39 339 3806299) and whatsapp. Payment can be made by cash, credit card (Mastercard, Maestro or Visa), bank transfer or paypal.

Cancellation Policy

You get a full refund, minus the transaction fee automatically processed by PayPal or Stripe, if the reservation is cancelled up to 48 hours before the scheduled departure time. The tickets for the Vatican and those for the Colosseum are not refundable, therefore the amount will be detracted from the refund.

Meeting Point

The golf cart tours begin at your accommodation if it’s in the city centre, otherwise we arrange a meeting point. The walking tours begin at your accommodation if it suits the itinerary you’ve chosen, otherwise we arrange a convenient meeting point. The meeting point for the Vatican tour is at the main entrance of the museums, please arrive 15 minutes prior. The meeting point for the Colosseum tour is at the newsstand in front of the metro station COLOSSEO, please arrive 15 minutes prior.

Special requirements

To enter the Colosseum, visitors are only required to wear disposable masks. To enter the Vatican, visitors are required to show a valid certification of vaccination and to wear FFP2 masks. Failing to meet these requirements will result in access being denied.


The moment you book a Golfcart tour, you automatically book a tourist package which comprises the following items:

Free transportation on street legal electric car, optional pickup at the hotel, city tour, snack, chaperone, visit to the Panthon, visit to the church of Sant’Ignazio, visit to the church of San Pietro in Vincoli, optional drop off at the hotel. You can forgo any of the aforementioned services without the price being changed or reduced. We reserve the right to change the order of the items comprised in the package, to better suit the general schedule.

Weather and Force Majeure

Our tours run rain or shine. In case of rain we provide you with rain ponchos. In case of hot weather we provide you with sunscreen. In the rare case of severe weather the tour will be rescheduled to an alternate date or time. If there is no date or time that fit your schedule, the tour will be cancelled and a full refund issued. In case an extraordinary event or circumstance beyond the control of the parties, such as a strikes, riots or roadblocks, Turtle Tour may change the route.